Privacy Policy

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Introduction – Definitions – Data Protection Principles – Data Subjects Rights
How we collect information – Telephone – Website Forms – Email Links – Cookies
Third Party Data Processors – Third Party Data Processors – Embedded content from other websites
How we store your information – Data Retention – Security – Data Breaches – Children
Contact
Change log

1- Introduction

This Privacy Policy describes how Squires House Properties Limited (“we,” “our” or “us”) is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data that you provide to us, will be processed by us. Please read the following to understand our views and practices regarding your personal data and how we will treat it.

Definitions

Personal Data – any information relating to an identified or identifiable natural person. Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data. Data subject – a natural person whose Personal Data is being Processed. Child / Children – a natural person under 18 years of age.

Data Protection Principles

We promise to follow the following data protection principles:

Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
Processing is limited with a time period. We will not store your personal data for longer than needed.
We will do our best to ensure the accuracy of data.
We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.

Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered. In certain circumstances we can request a fee of £10 to cover administration costs.
Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

2 – How We Collect Your Information

Telephone

If you provide us with personal information whilst on a call with us we will input this into our internal system for processing.

Website Forms

When you submit a form on our website we will record all information submitted including any personal information provided (such as your name and email address).

This information is stored on within our websites database for a short period of time before being sent securely a mail delivery service called Mailgun. We consider Mailgun to be a third party data processor.

Email Links

Should you choose to contact us using a mailto email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

You are responsible for the security of your email software used to send emails to us.

Cookies

This website does not use tracking, analytics or advertising cookies. We do not profile visitors or monitor their movements across the web, so there is no cookie banner and nothing for you to opt out of.

The only cookie this site may set is one placed by Cloudflare Turnstile, the spam check on our enquiry forms, and only at the moment you submit a form. It exists solely to confirm that the submission came from a person rather than an automated script. It stores no personal information and is not used to identify you or to follow you between sites.

You can remove cookies stored on your computer via your browser settings. For more information about cookies in general, visit allaboutcookies.org.

3 – Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen

Mailgun (Privacy policy) – We use Mailgun to securely send emails from our website to email inboxes.
Cloudflare (Privacy policy) – Cloudflare hosts this website and provides Turnstile, the spam check on our enquiry forms.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Where such content appears, those websites may collect data about you, use cookies and monitor your interaction with that embedded content. This site does not currently embed any third-party content.

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

4- How we store your information

Data Retention

Any data provided (including personal data) will be stored for our records and minimum legal requirements. For example we need to keep records of our customers.

We annually remove personal information from our system that we have no legal requirement to keep.

We reserve the right to store your data in secure locations for processing such as a bespoke administration system or protected Google Sheets / Drives.

Security

We take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:

Use of SSL encryption for sensitive data
Hardware stored in secured UK data centres behind firewalls
All access to information restricted by password and/or secure key

We monitor our systems for possible vulnerabilities and attacks. Even though we try our best we can not guarantee the security of information.

If you have a username and password you are required to keep these safe and protected.

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Children

Our website is intended for over 18’s only. Any information regarding a Child or Children must only be submitted on request when provided by a parent, guardian or the child where a parent or guardian is present. Any information requested is always kept strictly to a minimum for us to provide our service.

5 – Contact

If you have any questions about this privacy policy or your personal data, please contact our Data Protection Officer:

Mark Simons

Mobile: 07770 306272

75 LANCHESTER ROAD

HIGHGATE

LONDON N6 4SX

6 – Changes to this Privacy Policy

We may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by email.

Last change: 21st October 2026